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Sep 26, 2023

How To Reset PS5 Controller: Hard & Soft Reset

We explain how to reset it by performing a soft or hard reset, along with what

We explain how to reset it by performing a soft or hard reset, along with what to do if they aren't solving the issues.

Learning how to reset the PS5 controller is relatively straightforward. But the real problem arises when your controller's buttons are not responding. Some potential fixes include ensuring your controller is connected, or the controller's firmware is updated.

Key Takeaways

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The main reasons to reset the PS5 DualSense controller include the following:

Resetting the DualSense controller is an easy method but sometimes gets a bit tricky. Make sure you have done the following measures before proceeding:

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The usual glitches get resolved by a soft reset.

Note: You will need 2 controllers for this.

Also Check: How To Use Two Controllers On PC?

Performing a hard or factory reset on a controller is typically necessary when encountering constant issues or malfunctions that cannot be resolved through typical troubleshooting methods.

If resetting the controller is not fixing the issues it is supposed to, you can try following the methods mentioned below.

It is recommended to gently clean the analog stick, the joint connected to the controller, using a soft, dry cloth such as an eyeglass cleaning cloth. I advise against using alcohol or any cleaning solution for this purpose.

You should consider connecting your controller using a USB-C cable.

Also Check: How To Connect PS5 Controller To PS4 Without PC?

After resetting your controller, you should pair it with PS5 wirelessly.

Note: This process requires 2 controllers.

An outdated firmware of the controller can lead to weird glitches. It would be best if you always kept it up-to-date.

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Another way to fix the issue is via the Sony Firmware updater for DualSense wireless controller.

It is uncommon for PS5 controllers to have dead batteries, but it is possible. So, if your controller is not resetting or responding at all, it might be a possibility that it needs new batteries.

You can delete the controller from PS5 settings and pair it again to fix any issues.

To do so, follow these steps:

Also Read: PS5 Controller Not Working On PC

It may be helpful to contact PS5 support for assistance when the controller has glitches and can't reset. Sony provides customer support channels where you can reach out to them for troubleshooting and guidance.

One option is to visit the official PlayStation website and navigate to their support section, where you can find articles, guides, and FAQs that address common controller-related problems.

If you cannot find a solution, you can contact Sony directly through their customer support hotline or online chat. Be prepared to provide specific details about your problem, any error messages encountered, and any troubleshooting steps you have already attempted.

The PS5 support team will do their best to assist you in resolving the controller issues and ensuring a smooth gaming experience.

Also, if your console and controller are under warranty, they will provide you with a repair or new device. So, don't hesitate to contact them via the website or call them at 800-883-6817 from Monday to Friday, 10:00 am to 6:00 pm EST.

In conclusion, knowing how to reset your PS5 controller can help resolve various issues that may arise during your gaming sessions. Just implement the methods listed above, and your controller will work smoothly.

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